Privacy Policy

This “Privacy Policy” outlines how we collect, use, store, and protect your information, and what rights you have in relation to your data.

Introduction

At MCCM – Professional Medical Cosmetics (“MCCM,” “we,” “our,” or “us”), your privacy is our priority. As a global provider of professional-grade aesthetic solutions, we are committed to protecting the personal and professional information of licensed Medspa Owners, Clinicians, Skincare Professionals and end users who interact with our website, services, and product offerings.

Information We Collect

We collect personal, professional, and transactional data necessary to provide our services and maintain the integrity of professional-only access. Information we may collect includes:

Full name, business name, and professional credentials.
Contact information, such as email address, phone number, and shipping/billing address.
Order history, product preferences, and browsing behaviour.
Order history, product preferences, and browsing behaviour.
Payment details (processed securely via third-party providers).
Device and usage data, including IP address, browser type, and access times.

This information may be gathered when you create an account, place an order, contact our support team, or engage with our marketing content.

Use of Information

We use your information to deliver a seamless, secure, customized experience. Specifically, your data helps us:

Process and fulfill product orders and returns.
Verify eligibility for access.
Communicate product updates, offers, and educational content.
Enhance website functionality and customer support.
Comply with legal, regulatory, and tax obligations.

We may also use aggregated, non-identifiable data to analyze trends and improve our service offerings. Your information is never sold to third-party marketers.

Cookies and Tracking Technologies

MCCM uses cookies and similar technologies to personalize content, remember user preferences, and monitor website traffic. These tools help improve user experience and marketing effectiveness.
You may control cookie usage through your browser settings. Please note that disabling cookies may limit certain functionalities of our website.

Authorized Third Parties

We may share limited personal data with trusted third-party service providers, including:

All third-party partners operate under strict confidentiality agreements and may only use your data as required to perform the service we’ve contracted them for.

Data Security

We take data protection seriously. MCCM employs advanced technical and organizational measures, including SSL encryption, firewall protection, and secure data storage protocols to prevent unauthorized access, data loss, or misuse.
We also limit internal data access to employees and partners with legitimate business needs and provide ongoing training on secure data handling.

Your Rights and Choices

You have complete control over your data. As a user, you may:

View, edit, or delete your personal information at any time.
Opt out of receiving marketing communications.
Request the deletion or restriction of your data.
Contact us to withdraw consent or object to certain uses.
To make changes or exercise these rights, email us at
sales@drpenmicroneedling.ca or submit a request via our Contact Us page.

Data Retention

We retain your data only for as long as necessary to provide services and meet legal obligations. This includes maintaining purchase records for tax and compliance purposes. Once data is no longer needed, we securely delete or anonymize it.

Children’s Privacy

MCCM does not knowingly collect data from individuals under 18. Our products and services are intended for licensed professionals and general consumers. If we become aware of any data collection involving a minor, we will promptly delete it.

Links to Third-Party Websites

Our site may contain links to external websites. MCCM is not responsible for the privacy policies or practices of third-party platforms. We encourage users to read their privacy policies before sharing any personal data on external sites.

Changes to This Privacy Policy

MCCM reserves the right to update this Privacy Policy as business practices or regulations evolve. Any changes will be posted to this page, with an updated effective date. Continued use of the site constitutes acceptance of these changes.

Let’s Connect — We’d Love to Hear from You!

If you have questions about this policy, your rights, or how we manage your data, don’t hesitate to get in touch with us:

Email: sales@drpenmicroneedling.ca

Your trust is essential to us, and we remain committed to safeguarding your professional and personal information with transparency and care.